Privacy policy.

Our Privacy Policy was last updated on 28th August 2024.

 

This Website/Mobile Application with the name of Apoe(“App”) is operated by SHAI Technologies Private Limited (“We/Our/Us”).We are committed to protecting and respecting your privacy. We collect andprocess your personal information in accordance with applicable laws in India.  This Privacy Policy describes our policiesand procedures on the collection, use and disclosure of your information when youuse the Website/App.  

 

We use your personal data to provide and improve our services.Downloading, accessing or otherwise using this Website/App indicates that youhave read this Privacy policy and consent to its terms. If you do not agree tothese terms do not download, access or otherwise use this Website/App.

 

1.COLLECTION OF DATA

 

1.1.While using the Website/App for our services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you.Personally identifiable information may include, but is not limited to, e-mai address, name, phone number, address etc.  We may also collect relevant health andfinancial data as and when applicable.

 

2. USAGE OF DATA

 

2.1.The Company may use Personal Data for the following purposes:

 

a)To provide and maintain our services, including to monitor the usage of the Website/App.

b)To manage your account: to manage your registration as a user of the Website/App.The personal data you provide can give you access to different functionalities of the Website/App that are available to you as a registered user.

c)For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through the Website/App.

d)To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as Website/App’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

e)To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

f) To manage your requests: To attend and manage your requests to us.

g)For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Website/App, products, services, marketing, and your experience.

 

3. DISCLOSURE OF DATA

 

3.1. We mayshare your personal information in the following situations:

 

a) With service providers: We may share your personal information with our third-party service providers to monitor and analyse the use of our Website/App, for payment processing, to contact you.

b)For business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of our company assets, financing, or acquisition of all or a portion of our business to another company.

c) With affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

d) We may process your personal information without your knowledge or consent where required by applicable law or regulation for the purposes of verification of identity or for prevention, detection or investigation, including of cyber incidents, prosecution and punishment of offences

 

4.  RETENTION OF YOURPERSONAL DATA

 

4.1. The Company will retain your personal data only for as long as is necessaryfor the purposes set out in this Privacy Policy. We will retain and use yourpersonal data to the extent necessary to comply with our legal obligations (forexample, if we are required to retain your data to comply with applicablelaws), resolve disputes, and enforce our legal agreements and policies.

 

5. HOW APOE PROTECTS YOUR PERSONAL DATA

 

5.1.      We take due care to protect customer data.Technical measures are in place to prevent unauthorized or unlawful access todata and against accidental loss or destruction of, or damage to, data. Theemployees who are dealing with the data have been trained to protect the datafrom any illegal or unauthorized usage.

 

5.2. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information.

 

5.3. We take reasonable steps to help protect your personal information in an effort to prevent the loss, misuse, and unauthorised access, disclosure alteration and destruction. It is your responsibility toprotect your user names and passwords to help prevent anyone from accessing orabusing your accounts and services.

 

5.4. Notwithstanding the above, while we follow industry standard high security practices to help prevent unauthorised access to confidential information about you it is to be noted hat no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commerciallyacceptable means to protect your personal information, we do not guarantee itsabsolute security.

 

6.LINKS TO THIRDPARTY SITE/APPS

 

6.1.Our Website/App may, from time to time, contain links to and from other websites of third parties. Please note that ifyou follow a link to any of these websites, such websites will apply differentterms to the collection and privacy of your personal data and we do not acceptany responsibility or liability for these policies. When you leave our Website/App,we encourage you to read the privacy policy of every website you visit.

 

7. CHILDREN

 

7.1. If you are under 18, you may only use our Website/Appwith the consent of your parent or legal guardian. In any case, we will not beliable for any cause of action that arose due to non-compliance with thissection.

 

8.CHANGES TO THISPOLICY

 

8.1.We may change this policy from time to time. If we make any changes to thispolicy, we will change the “Last Updated” date above. You agree that yourcontinued use of Our services after such changes have been published to ourservices will constitute your acceptance of such revised policy.

 

9.  GRIEVANCE OFFICER

 

9.1. If you have any queries relating to the processing or usage of information provided by you in connection with thisPolicy, please email us at support@apoehealth.com or write to ourGrievance Officer at the following address:

 

Shai Technologies Private LTD

HNO 9-46 New Dilsukhnagar Colony,

Dilsukhnagar, Hyderabad,

Telangana

India – 500060